How to potentially fix your bricked or faulty Playstation 4

Last Updated: November 14, 2013

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If you’ve got a non-responsive PS4 then the first thing we recommend you do is visit the official Playstation 4 support forums operated by Sony. This is the link.

If you want to follow our unofficial, non-warranted advice then you do so solely at your own risk! That said, here is something that has worked for some people – putting the console into safe mode and then recovering the operating system.

  1. Turn off the Playstation 4.
  2. Take out the hard-drive. Follow this guide to do so.
  3. Turn on the PS4. It should boot into “safe mode” and request you insert a hard-drive (after turning it off).
  4. So turn off the console, re-insert the HDD and turn it on again.
  5. The PS4 shoud boot into safe-mode again and start recovering the operating system itself.
  6. When it finishes it should reboot into the normal operating system/UI automatically.

Warning: never remove or insert the hard-drive will your PS4 is turned on! Good luck!